Help Center
Find answers to common questions about using WattWay
Getting Started
How do I search for charging stations?
Use the search bar on the homepage or the search button in the header. You can search by location, network, or charger type. You can also browse all chargers and use filters to narrow down your results.
How do I filter chargers?
On the chargers page, use the filter sidebar to filter by network, connector type, power level, pricing, and location. Click the filter button to open the filter panel.
Reviews & Photos
How do I leave a review?
Navigate to any charger detail page and click the "Add Review" button in the Reviews tab. Rate the charger from 1 to 5 stars and optionally add a comment about your experience.
Can I upload photos?
Yes! On any charger detail page, go to the Photos tab and click "Upload Photo". You can upload JPEG, PNG, GIF, or WebP images up to 5MB in size.
Account & Features
Do I need an account?
No, you can browse and search for chargers without an account. However, creating an account allows you to save favorite chargers, leave reviews, and upload photos.
How do I save favorite chargers?
Sign in to your account and click the heart icon on any charger card to save it to your favorites. Access your favorites from your profile page.
Data & Information
How accurate is the charger information?
We strive to keep our database as up-to-date as possible. Charger information is regularly updated, and our community of users helps improve accuracy through reviews and photos.
Can I report incorrect information?
Yes! If you notice incorrect information about a charger, please leave a review or contact us directly. We review all reports and update information promptly.